Actions Feed
The to-do list that
writes itself.
Stop deciding which account to follow up on first. Quivly ranks every action by impact, explains why it matters, and drafts the email, Slack message, or meeting invite — so the only thing left to do is hit Send.
Weekly active usage is down 42% over the last two weeks, well below the 15% threshold that typically precedes churn. Two power users have not logged in for 11 days.
Ranked
Every action, ranked by impact.
Forget another dashboard to check. The Actions Feed is a single, opinionated queue that tells your team exactly what to work on next — and shows the data behind every recommendation.
One queue, not five tabs
Risk, opportunity, renewal, expansion, and check-in actions land in one ranked feed. No tab-juggling, no spreadsheet of customers to triage every Monday.
Why this is here, every time
Each action shows the AI rationale grounded in real signals — usage drop, NPS dip, champion change, market move — so reps can verify before they act.
Prioritized by ARR impact
Ranking is weighted by deal size, renewal proximity, severity, and historical conversion — so the highest-leverage actions float to the top of every CSM and AE's day.
Nothing slips through
When an action ages out without being addressed, Quivly escalates — to the AE, the CSM lead, or the exec sponsor. Silence is no longer a strategy.
- 1Product usage is decliningRiskRailway·2h
- 2Expansion signal: 3 new seats addedOpportunityModal·4h
- 3Champion CTO is stepping downRiskSupabase·5h
Why this is here · Primary champion announced departure on LinkedIn. He sponsored the original contract and is the main escalation path.
- 4Renewal in 60 days — no exec sync bookedMediumVercel·1d
- 5NPS dropped from 9 → 6RiskNeon·1d
- 6Hiring 4 new platform engineersOpportunityPlanetScale·2d
Drafts
Drafts that don't sound like AI.
Every recommended action comes with a draft — email, Slack DM, calendar invite — written in your team's voice and grounded in the same data that triggered the action. Review, edit if needed, send.
Email, Slack, or calendar
Quivly drafts the right artifact for the moment — a save-play email to a champion, a heads-up DM to the AE, or a 30-minute exec sync invite. Same context, right channel.
In your voice, not ours
Drafts adopt your team's tone, signature blocks, and house style — no robotic AI cadence, no jarring formality. They sound like the rep wrote them, because functionally, they did.
Grounded in the trigger
Every draft references the specific signal that triggered the action — the 42% usage drop, the LinkedIn announcement, the NPS dip — so the message lands credibly.
One click to send, every time
Approve from the feed, the email client, or Slack. No copy-paste, no separate workflow tool — Quivly sends from the rep's account so it shows up the way it should.
FAQ
Frequently asked questions
CRM task lists are just to-dos a human typed in. Generic AI assistants summarize what you tell them. The Actions Feed is the inverse — it watches every signal across CRM, usage, revenue, calls, tickets, and market data, decides what's worth your team's attention, ranks it by impact, and drafts the response. You don't tell it what to do; it tells you.
Drafts are written by Quivly using your house voice, the specific trigger signal (e.g. "WAU is down 42%, two power users inactive"), and historical comms patterns from your team. We've found teams send 70-80% of drafts as-is or with light edits. Reps stay in control — every draft can be edited, swapped to a different action, or discarded before sending.
Yes. Each team can configure which signals trigger actions, how aggressively to weight ARR vs renewal proximity vs severity, and which action types to surface. Most teams start with our default ranking and tune it after a few weeks of feedback.
Actions Feed is the human-in-the-loop surface — a rep reviews and approves before anything goes out. AI Agents take the same recommended actions and execute them autonomously when you trust the workflow. Most teams use both: agents handle high-volume, low-risk motions; the feed handles judgment calls.
Yes. Quivly drafts in-app and sends through your existing Gmail, Outlook, or Slack accounts so messages show up natively in your team's threads — no "sent via Quivly" footers. Calendar invites land on your team's calendar with the right attendees pre-filled.
Stale actions escalate based on rules you set — first to the rep with a nudge, then to the team lead, and finally to the exec sponsor for accounts above a configurable ARR threshold. The feed shows the current escalation state so nothing dies quietly in someone's queue.
Yes. Every action has a full history — drafted, edited, sent, escalated, or dismissed — visible to the rep, the CSM lead, and revenue ops. We also surface conversion rates per action type, so teams can see which signals actually drive outcomes (and which to deprioritize).
No. Your customer data, drafts, and signals stay scoped to your workspace. Quivly never trains shared models on customer-identifying data, and your house voice / draft patterns don't leak across customers. SOC 2 Type II compliant.
Get the days back
Your next save-play is already drafted.
Connect your stack, watch the first day of actions land, and ship the first round of drafts before lunch. Most teams send their first action within their first session.
